Call Center Agent Job at LBU Community Clinic, Dallas, TX

SmdIZ2JyNXgrbDZRcTA1eXcreWdDdyt3c2c9PQ==
  • LBU Community Clinic
  • Dallas, TX

Job Description

Bold. Purpose‑Driven. Heart‑Led.  Join an organization where compassion is our culture, community is our calling, and YOU are valued at the center of it all!

What this means FOR YOU:

  • PTO accrual that starts on  Day ONE
  • Observed Holidays
  • Comprehensive  Medical, Dental, and Vision Insurance
  • Basic Life  Insurance  PAID  by employer
  • Short‑Term Disability Insurance Coverage  PAID  by employer
  • 401(k) Retirement Plan  with up to 5% employer match – 100% vested from day one.
  • The Difference Card  – LBU funds part of your deductible for eligible in-network medical expenses.

WHAT YOU WILL DO:

In this role, you will handle incoming calls and provide accurate information about clinic services while identifying customer needs and assisting with scheduling, call transfers, and general inquiries. You will troubleshoot and resolve basic concerns, schedule or adjust appointments based on availability, and verify insurance coverage and sliding‑fee eligibility. You will document and relay messages efficiently, respond promptly to after‑hours service messages, and assess the urgency of calls to escalate them to the appropriate staff, such as nurses, when necessary. Additional duties may be assigned by supervisory staff.

WHO YOU ARE:

You are customer oriented. You are able to work occasional Saturdays, travel locally when required, and maintain all necessary immunizations and medical testing. No prior experience or specialized training is required. Bilingual (Spanish & English) is a plus. 

LBU Community Clinic is where compassion and community come together, delivering accessible, family‑centered care that truly makes a difference. Our mission—growing healthy, together—creates a warm, dignified environment where every patient is valued and supported. Joining this team means stepping into a purpose‑driven culture built on heart, equity, and meaningful impact. Join the movement today!

Job Tags

Temporary work

Similar Jobs

Primecare Medical

Medical Assistant Job at Primecare Medical

 ...Job Type Full-time Description PrimeCare Medical is looking for enthusiastic and hard-working Medical Assistants (MA) to work full-time or part-time on the day and night shifts in the medical department at the Westmoreland County Prison located in Greensburg... 

St. Clare's - Boonton

Career Coach Job at St. Clare's - Boonton

 ...various surgical procedures, and more. For information, visit Responsibilities Staff provides counseling, career assessment, career development, job coaching, and job development to individuals with psychiatric disabilities. Staff provides information on post-... 

Coast Medical Service

Travel Certified Respiratory Therapist (CRT) - $2,343 per week in Baltimore, MD Job at Coast Medical Service

 ...Certified Respiratory Therapist Location: Baltimore, MD Agency: Coast Medical Service Pay: $2,343 per week Shift Information...  ...About the Position Coast Medical Service is a nationwide travel nursing & allied healthcare staffing agency dedicated to providing... 

Workstream

Janitor - Night Shift Job at Workstream

 ...offers opportunities for individuals from all backgrounds, and no experience is required. Were looking for reliable, hardworking...  ...Willingness to serveAble to stand for prolonged periods (entire shift), walk, bend, kneel, squat, stand, and lift heavy objects, as needed... 

Solar Pros

Outside Solar Sales Consultant - Medford Job at Solar Pros

 ... Represent Solar Pros with professionalism, confidence, and energy in the field Who We're Looking For We are hiring both entry-level reps and experienced closers. Motivated, goal-oriented individuals Strong communication and people skills Professional...