Job Description

Lead a high-performing pastry team and bring innovative, hospitality-driven desserts to life as our Pastry Sous Chef, delivering exceptional quality and consistency across every service. As a Pastry Sous Chef within our Culinary Team, you will be responsible for executing and evolving our pastry program, ensuring consistent, high-quality desserts and baked goods throughout service. You will lead and develop a team of pastry cooks, manage daily production planning, uphold food safety and sanitation standards, and deliver exceptional hospitality through craftsmanship, efficiency, and attention to detail. Job Responsibilities Lead pastry service execution to ensure consistent quality, pacing, and timely flow throughout all service periods. Supervise and coach a diverse team of pastry cooks by delegating tasks, teaching techniques, and reinforcing standards. Plan and organize daily production lists based on forecasted business demand and operational priorities. Develop and test new desserts and bakery items through research and development and continuous improvement. Prepare a wide variety of pastries, breads, ice creams, and sorbets using traditional and modern methods and recipes. Maintain strong working knowledge of recipes, ingredients, allergens, and presentation requirements. Inspect product quality, ingredient condition, and the proper functioning and cleanliness of tools and equipment. Ensure all pastry items meet JPMorganChase standards for quality, quantity, freshness, and presentation. Set up and stock stations and replenish inventory and supplies to support efficient production and service. Label, date, cover, and rotate products according to food safety requirements and FIFO practices. Required Qualifications, Skills, and Capabilities Demonstrated pastry and baking expertise across pastry production, bread baking, and frozen desserts (ice creams/sorbets). Proven ability to lead, train, and delegate effectively in a fast-paced kitchen environment. Strong production planning, time management, and organizational skills with high attention to detail. Working knowledge of food safety, sanitation principles, allergens, and relevant Department of Health requirements. Ability to work both independently and collaboratively, with a customer-focused and hospitality-driven mindset. Flexible schedule availability based on business needs. Ability to meet physical requirements including standing for prolonged periods, frequent bending/reaching/lifting, climbing stairs, and lifting/carrying up to 50 lbs. Preferred Qualifications, Skills, and Capabilities Previous professional pastry management experience (Sous Chef or similar). Benefits We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. Equal Employment Opportunity We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans. #J-18808-Ljbffr

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