Job Description

Director Of HousekeepingPBS Facility Service is seeking an experienced and results-driven Director of Housekeeping to oversee and manage all housekeeping operations within a nursing home setting. This role ensures the cleanliness, safety, and overall quality of the facility, directly contributing to the well-being of residents, staff, and visitors. The Director of Housekeeping will lead the housekeeping team, maintain compliance with infection-control standards, manage departmental budgets, and uphold PBS Facility Service's commitment to excellence in healthcare facility management.Leadership and Supervision· Supervise all housekeeping staff to ensure cleanliness and safety across multiple sites.· Participate in the recruitment, hiring, training, evaluation, and discipline of housekeeping personnel.· Develop work schedules, assign tasks to staff, and monitor performance to meet facility standards.· Provide individual guidance and motivation to employees to foster a culture of excellence and accountability.Site Assessment and Setup· Assess the housekeeping needs of multiple locations to ensure consistent and high-quality standards.· Plan and implement housekeeping operations at new sites, including staffing, equipment, and supply requirements.· Establish protocols and processes to achieve operational excellence at all managed sites.Operations Management· Conduct regular inspections of resident rooms, common areas, and facility grounds to ensure cleanliness and compliance with infection-control procedures.· Plan, coordinate, and oversee housekeeping projects and special cleaning assignments.· Assign equipment to staff and monitor its use, ensuring that all equipment is clean and in working condition at all times.· Assist housekeeping staff with tasks when necessary to meet operational demands.· Oversee systems and infrastructure supporting laundry services, ensuring they meet operational needs.· Maintain laundry equipment and ensure proper environmental conditions for safe and effective operations.· Monitor laundry services to ensure compliance with infection control standards and health regulations.Safety and Compliance· Maintain high standards of cleanliness and safety throughout the facility in compliance with infection-control regulations.· Ensure that all cleaning processes align with established health and safety protocols.· Respond to resident and visitor complaints promptly, addressing any housekeeping-related concerns effectively.Administrative Duties· Order and maintain inventory of cleaning supplies and equipment.· Develop and manage the departmental budget, monitor expenses, and identify cost-saving opportunities.· Process work orders, approve employee timesheets, and generate departmental reports.Collaboration and Communication· Report items in need of repair or maintenance to appropriate personnel and ensure timely resolutions.· Attend and participate in departmental meetings, training sessions, and professional development courses.· Communicate effectively with residents, families, and staff to foster a positive environment.What it takes to be successful· High school diploma or equivalent required; further education in hospitality or management is a plus.· Proven leadership experience in housekeeping and environmental management, in a healthcare or long-term care setting.· Ability to oversee and manage housekeeping operations across multiple sites.· Expertise in assessing and setting up housekeeping operations at new facilities.· Strong work ethic, drive for quality and customer service, and problem-solving skills.· Excellent written and oral communication skills, with the ability to handle complaints and resolve conflicts.· Strong administrative and organizational skills, with the ability to prioritize and manage multiple responsibilities.· Ability to function effectively under stressful conditions and maintain composure.

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