ASM Research, An Accenture Federal Services Company, is seeking an IT Support Specialist to deliver first‑line help desk assistance for login, software, and connectivity issues. You will document incidents in ServiceNow/Jira and guide users through resolution steps. The role requires a bachelor’s degree or equivalent, 0–3 years in IT support, and an active Secret clearance with U.S. citizenship. Excellent communication and ticketing discipline are essential. #J-18808-Ljbffr
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