Front Desk Agent - second shift Job at La Quinta Inn & Suites, Kokomo, IN

SmcvaWJMMSsrVk9Vb2tod3dlcW9CUXE2dmc9PQ==
  • La Quinta Inn & Suites
  • Kokomo, IN

Job Description

Job Description

Job Description

Benefits:

  • Employee discounts
  • Paid time off
Benefits/Perks
  • Career Advancement Opportunities
  • Competitive Compensation
Job Summary
We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.

Responsibilities
  • Monitor the maintain knowledge of hotel operations and activities
  • Take reservations and answer questions via phone, email, and in-person
  • Build rapport with guests and identify their needs through friendly conversation and open-ended questions
  • Describe the features and amenities of guest rooms
  • Ensure compliance with health and quality standards
Qualifications
  • Friendly and outgoing personality
  • Familiarity with hospitality industry standards
  • Proficient in English; knowledge of other languages is a plus
  • Computer literacy
  • Able to resolve issues with a customer-focused orientation
  • Able to lift 30 pounds

Job Tags

Similar Jobs

Uline

Warehouse Associate - Part-Time Job at Uline

 ...Part-Time $21 per hour Minnesota Branch 3325 Heiser St. Hudson, WI 54016 Looking for more than a typical campus job? Earn $21/hour at Uline with a part-time schedule that works around your classes while you build real-world experience. As a Warehouse Associate, youll... 

General Dynamics Land Systems

Wire Harness Assembler, Grand Rapids MI Job at General Dynamics Land Systems

 ...Company Information General Dynamics is a successful Fortune 100, global aerospace and defense company, with over 90,000 employees world-wide. General Dynamics Land Systems, a business unit of General Dynamics, has a strong foundation of delivering core engineering... 

FocusGroupPanel

Remote Data Entry Clerk - No Degree Required Job at FocusGroupPanel

 ...A remote data entry company is seeking a Data Entry Clerk for an entry-level position. This role offers maximum flexibility, allowing you to work from home or anywhere of your choice. Ideal for individuals looking to earn extra income with no prior experience required... 

24-MAG

Remote | Software Engineering Expert -- $160-$180/hour Job at 24-MAG

 ...Job Description Job Description We are sharing a specialised part-time consulting opportunity for experienced software engineers with...  ...time remote work with structured collaboration and competitive hourly compensation Contract Details Independent contractor role... 

CarMax Business Services

Relationship‑Driven Car Sales Pro Job at CarMax Business Services

CarMax Business Services is looking for a Sales Consultant in Laurel, Maryland. In this role, you will help customers find the right vehicles by understanding their needs and guiding them throughout the purchasing process. The job offers a competitive pay ranging from...