HVAC Service Manager Job at Cooling Unlimited, Inc., Wakefield, MA

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  • Cooling Unlimited, Inc.
  • Wakefield, MA

Job Description

Job Description

Job Description

$90,000 - 100,000 + bonus | Reading, MA

Cooling Unlimited isn't just another HVAC company. We're a family-owned business that's been serving Middlesex County since 1986, built on long-term relationships and a reputation in the local community. We're looking for an experienced HVAC Service Manager to lead our service department and carry that standard forward with every customer interaction.

This is a hands-on leadership role where you'll shape your team, elevate performance, and keep standards high across every job. We're looking for someone who thrives on developing others, building a team that works well together, and creating an environment where people take pride in what they do.

Compensation and Schedule:

  • $90,000-100,000 annually + bonus opportunities
  • Monday-Friday, 8:00am - 5:00pm (with occasional overtime)

Comprehensive Benefits:

  • Health insurance - 50% employer-paid
  • Dental & vision insurance - 50% employer-paid
  • 100% employer-paid short and long-term disability
  • 100% employer-paid life insurance
  • 401K with 3% company match
  • Paid Holidays
  • Paid Time Off
  • Paid Sick Leave
  • Paid day off on your birthday

What You'll Own:

  • Lead, mentor, and manage HVAC service technicians, including scheduling, performance reviews, and training
  • Oversee service schedules, preventative maintenance, emergency repairs, and dispatch
  • Provide technical guidance for diagnosing and repairing complex HVAC systems
  • Manage departmental budgets, approve costs, and ensure profitability
  • Enforce safety protocols, lead regular safety meetings, and ensure regulatory compliance
  • Prepare service invoices and performance reports, maintaining accurate records of all service work

What We're Looking For:

  • Proven leadership experience in HVAC service management
  • 5-7 years of experience in HVAC installation or service field, with at least 2-3 years in a supervisory role
  • Highly organized, with experience managing schedules, invoicing, and coordinating teams
  • EPA Certification is required
  • Commitment to safety, quality, and efficiency
  • Excellent communication, customer service, and organizational skills

Ready to join a family-oriented team where your leadership and expertise make a real impact? Apply today - we can't wait to meet you!

Job Tags

Temporary work, Local area, Monday to Friday

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