IT Help Desk Technician Job at The University of South Carolina, Columbia, SC

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  • The University of South Carolina
  • Columbia, SC

Job Description

Posting Details

Posting Summary


Logo

Posting Number
STU00007PO26


Job Title
Student Employee


Internal Title
IT Help Desk Technician


Campus
Upstate


College/Division
USC Upstate College/Division Level


Department
UPS Division of Information Technology


Advertised Salary
$10 per hour


Location of Vacancy
USC Upstate, Spartanburg, SC


Part/Full Time
Part Time


Hours per week
20


Work Schedule


10 - 20 hours per week. Work can be flexible around your class schedule.

Job Search Category
Student Employee

Position Description


Advertised Job Summary


Help Desk Technicians are a vital part of the USC Upstate Division of
Information Technology (DoIT). Help Desk Technicians serve the campus
community by helping students and employees with any technological
needs to the best of their ability before gaining assistance from other
members of the DoIT team. Troubleshooting these issues takes place over
telephone conversations, in-person, through remote-support sessions, and/or
via e-mail.

Qualifications


Candidates should be familiar with everyday use of the following:
Microsoft or Apple operating systems, Android or iOS smartphone
operating systems, various software such as Microsoft Office 365 & Adobe
products. Candidates need to have a basic understanding of how a computer
works and be able to define the basic function of individual pieces of
computer hardware. Professionalism, good communication skills, basic
problem-solving skills, punctuality, and reliability are also important. (Any
level of customer service and/or IT experience is a plus.)

Posting Detail Information


Number of Vacancies
1-3


Desired Start Date
04/30/2026


Job Open Date
04/03/2026


Job Close Date
08/31/2026


Open Until Filled
No


Special Instructions to Applicant


This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.

Quicklink for Posting




EEO Statement


The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.

Job Tags

Hourly pay, Full time, Part time, Work at office, Local area, Remote work, 10 hours per week, Flexible hours

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