Job Description

We need candidates with more hands-on development and scripting experience, particularly those who have developed and deployed Atlassian Forge apps in production environments.

Mandatory Skills: Automation, Scripting & Agentic AI

Please ask below question with candidate and get write up , We may ask to share In your current role, are you primarily focused on hands-on development/coding or Jira administration/support activities? Approximately what percentage of your time is spent on coding versus administration? What development activities do you perform regularly (ScriptRunner/Groovy, Forge, JavaScript/TypeScript, REST API integrations, custom automation, etc.)? Have you developed and deployed Forge applications in a production environment? If yes, please provide specific examples.

Key Responsibilities

• Jira Platform Administration
  Manage and evolve Jira Cloud configurations (projects, workflows, schemes, permissions, automation rules)
  Ensure platform scalability, governance, and alignment with enterprise operating models
• Workflow Design & Automation
  Design and implement end-to-end workflows aligned to intake, triage, delivery, and reporting
  Build advanced automations to reduce manual intervention and improve cycle time
• Scripting & Integration
  Develop and maintain scripts using tools such as:
  ScriptRunner (Groovy)
  REST APIs (Jira, GitHub, ServiceNow, etc.)
  Enable integrations across toolchain (Jira GitHub, Jama, CRM, internal systems)
• Agentic AI Enablement
  Design and implement AI-assisted workflows and decision agents, including:
  Intelligent triage assignment
  Automated work classification and routing
  Context-aware recommendations (priority, ownership, dependency mapping)
  Partner with AI teams to operationalize agent-based automation within Jira workflows

Required Qualifications

• 10+ years of experience as a Jira Administrator (Cloud preferred)
• Deep expertise in:
  Workflow configuration, schemes, and permissions
  Jira Automation / Automation for Jira
• Strong scripting experience:
  Groovy (ScriptRunner), Python, or similar
  REST API integrations
• Experience with toolchain integrations (e.g., GitHub, CI/CD systems)
• Proven ability to manage multi-team / multi-org Jira environments

Preferred Qualifications

• Experience implementing AI-driven workflow automation
• Familiarity with:
  Agentic AI concepts (autonomous agents, orchestration frameworks, LLM integration)
  Prompt engineering or AI workflow design
• Exposure to:
  Large-scale software delivery environments (Agile / SAFe)
  Enterprise data models and taxonomy design

For applications and inquiries, contact:hirings@openkyber.com

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