Job Description

Job Purpose At Emirates Group, we connect the world through our global hub in Dubai, ensuring our customers always Fly Better . As one of the most recognised and admired brands globally, we’re driven by innovation, ambition, and excellence. Join a dynamic, fast‑paced team where your ideas and relationship‑building skills will directly shape employee experience across our global workforce. Plan ahead of the flight so as to ascertain that requisite arrangements have been made at stations, and to accompany the aircraft, or travel upfront to other online/offline stations, when performing charter‑scheduled operations, ensuring all ground operational activity takes place in a safe and efficient manner and in accordance with Emirates/Airports standards and procedures. Responsibilities Plan ahead of the flight to ensure all ground handling arrangements are in place and ensure all information related to the ground handling agent, airport and load specification is obtained. Ensure that the Load is built up in accordance with the Emirates Standards meeting all safety requirements. Supervise the Ground Handling Agent (GHA) to ensure that load optimization and loading efficiency is achieved considering requirements for all special cargo. Prepare the loading instruction report and issue to GHA in a timely manner so that aircraft loading can commence, ensuring it is unloaded safely and efficiently and complies with EU GDP requirements. Prepare the aircraft weight and balance, trim sheet and submit to the Pilot in command. Issue aircraft loading and unloading instructions and ensure General Declaration, flight plan and weather reports are obtained from the Ground Handling Agent and concerned authorities. Accountable for the punctuality of all flights and ensuring an acceptable level of on‑time departures. Liaise with crew and crew hotels during expected delays to prevent impact on crew duty time limitation. Maintain close contacts with Ground Handling Agents, Line Maintenance Engineers, Local Airport Authorities, Network Control Center, etc., ensuring the highest levels of Customer Service are consistently delivered. Assess the serviceability of aircraft loading systems and liaise with Engineering for rectification, determining operational restrictions and limitations until systems are rectified. In the event of accompanying grooms, ensure all grooms are listed and approved for the flight, verifying their identities prior to boarding the aircraft. Liaise with the grooms and crew for optimal loading positions for special loads. Ensure the security search of the main deck cargo compartment and confirm nothing jeopardises aircraft safety. Ensure all Aircraft Pre‑Flight Security and preparations are carried as outlined in the Flight Operations Manual. Carry out Dangerous Goods inspections related to aircraft loading and handle DG incidents related to flight and handling while the aircraft is on the ground. Ensure necessary permits and paperwork accompany special cargo, such as AVI and Dangerous Goods that require clearance to avoid problems at destinations and transit stations. Perform other operational tasks as assigned by the Local Cargo Manager, if and when not interfering with core freighter operations, such as but not limited to: Guiding, monitoring, and coaching GHA staff Supervising the GHA warehouse constructed process for both passenger and freighter flights Maintaining operational updates in SkyChain Planning and arranging crew HOTAC catering Evaluating special load requests (HEA/BIG/ODD) Qualifications A level Experience 5 years experience in Cargo/Airline/Ground handling in all areas at a major international airport. Knowledge/skills Experience in Load Planning, Loading Supervision, Dangerous Goods Acceptance, Aircraft Loading and Handling Training, Human Factors, Aviation Security, SMS, Airside Safety and Special Cargo Handling including IATA LAR/PER. Good knowledge of Local and International Customs, Immigration and Security Regulations. Ability to demonstrate high levels of knowledge and competence in Good Distribution Practice (GDP) acquired through experience and training. Proven ability to work independently with minimal supervision and strong communication skills in both written and spoken forms. Good interpersonal skills and ability to work under pressure. Safety Sensitive Role Working at height: Yes Exposure to hazardous energy systems: Yes Work in confined spaces: Yes Work in a noisy environment: Yes Day/night shift (shift roster): Yes 12 hour working day: Yes Airport driving permit: Yes Salary & benefits $76,020 - $108,600 #J-18808-Ljbffr

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