Job Description

Position: Senior UX/UI Designer

Location: Charlotte, North Carolina - Hybrid 3x per week

Duration: 6 month contract with potential to extend

Job ID: 176620

Job Overview:

The Senior UX/UI Designer is a key member of the Experience Design (XD) team, driving user-centered design to enhance customer and business group experiences.

As a designer, you will collaborate with cross-functional XD squads throughout the digital product lifecycle to create innovative and meaningful solutions that deliver exceptional customer experiences.

Responsibilities:

• Lead design activities to create industry-leading experiences for clients, teammates, and the business.
• Oversee medium-to-large projects and tailor deliverables to balance product requirements, platform constraints, and stakeholder needs.
• Translate complex business requirements and functional specifications into design roadmaps.
• Design information architecture, user interfaces, and interactions for services and experiences.
• Ensure designs align with the design system and industry best practices.
• Create process and user flows, wireframes, journey maps, interaction models, and low-to-high fidelity prototypes.
• Develop and maintain detailed user interface specifications for development teams.
• Collaborate with product managers, developers, and other stakeholders to ensure successful implementation of designs.
• Work closely with development teams to ensure accurate implementation of designs.
• Evaluate and assist in implementing new software tools and technologies.
• Mentor junior designers and contribute to team growth and development.
• Advocate for user-centered design and champion user experience principles.
• Stay updated with industry trends and advancements, sharing knowledge and insights with the team.
• Participate in and/or conduct observational and usability research.
• Engage in SAFe Agile ceremonies such as stand-ups, Inspect & Adapt, PI Planning, and retrospectives.
• Collaborate with XD Accessibility Analysts to ensure designs meet accessibility standards.
• Ensure compliance with risk management programs, regulations, and cybersecurity practices.
• Identify opportunities for process improvements and apply disciplined change management practices.

Qualifications:

• Bachelor’s degree in a relevant field and six years of experience in experience design, or a High School Diploma/GED and ten (10) years of related post-secondary education and/or equivalent work experience in experience design.
• Proficiency in design tools such as Figma, Sketch, Adobe, etc.

Preferences:

• Experience designing in insurance, financial, or highly-regulated industries.

Skills and Competencies:

• Ability to interpret and ensure compliance with applicable rules, regulations, and industry guidance.
• Strong design process and problem-solving skills.
• Advanced skills in experience design, interaction design, information architecture, accessibility, research, product design, and/or user interface design.
• Proficiency in working with and contributing to design systems.
• Ability to independently define requirements, scope projects, and prioritize tasks.
• Demonstrated accountability, initiative, and flexibility.
• Empathy for customers and a consumer-centric mindset.
• Strong technical acumen to effectively communicate with tech leads and engineers.
• Self-motivation and a strong work ethic.

About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit

At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to:

• Pay any fee to be considered for, submitted to, or selected for any opportunity.
• Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process.
• Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup.

Pay Range: $70-80

The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work.

If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at +1 214-740-2424. To report any concerns, please email us at legal@pinnacle1.com.

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