Job Description

Technology Manager - High Tech

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you'll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life-changing impact to ZS.

ZS Beyond Healthcare Team (ZS BHC): ZS partners with global clients across Travel, Hospitality, Retail, Financial Services, QSR, Agri-Tech and High-Tech, to drive revenue growth, operational excellence, and personalized engagement using data, analytics, and technology. Within BHC, the High-Tech focus group works with leading digital platforms, cloud providers, enterprise software companies, marketplaces, and consumer technology clients to accelerate monetization, optimize go-to-market models, modernize commercial operations, and unlock AI-driven transformation. We help organizations evolve into intelligent, adaptive, and GenAI-enabled ecosystems that deliver scalable business outcomes.

As a Technology Manager at ZS, you will lead large-scale digital transformation programs for global clients, bridging business strategy and technology execution. You will partner closely with client stakeholders to design, deliver, and scale technology solutions that leverage modern cloud platforms, industry systems, and emerging AI capabilities. The role requires a unique blend of industry expertise, technical depth, and leadership acumen to drive measurable impact.

What you'll do:

• Lead business development and account expansion in High-Tech, focusing on technology-led transformation opportunities across data management & modernization, cloud migration, analytics, customer management, GenAI adoption, customer management, and incentive compensation operations
• Build trusted senior-level relationships (CIO, CTO, CDO, Chief Product, Chief Revenue/Commercial leaders) to shape digital roadmaps, platform strategies, and future-state architecture
• Apply deep knowledge of High-Tech commercial and operational systems including CMM, IC, SaaS, digital engagement platforms, usage-based pricing, digital advertising, marketplace ecosystems, and partner/channel models to conceptualize differentiated solution accelerators, reusable assets, and ZS points of view
• Drive onshore-offshore delivery excellence across multiple engagements, ensuring proactive risk mitigation, stakeholder alignment, and consistently high-quality outcomes
• Guide cloud-native solution design (AWS, Azure, GCP) and modern data/AI architectures, leveraging advanced analytics, ML, and GenAI to unlock growth, operational efficiency, and customer insights
• Act as the High-Tech, technology "anchor" in the US, shaping pursuits and strengthening collaboration between US leadership and India tandem delivery pods
• Represent ZS's Beyond Healthcare technology capabilities externally and internally, driving thought leadership, market presence, and solution innovation relevant to High-Tech

What you'll bring:

• Bachelor's/Master's degree in Computer Science, MIS, IT, Engineering, or related discipline; MBA a plus;
• 10+ years of experience in technology consulting, digital transformation, or solution delivery within Hi Tech, SaaS, cloud, digital platforms, or enterprise software industries;
• Demonstrated experience leading large-scale cloud, data, AI/ML, monetization, or commercial technology transformation programs;
• Strong understanding of cloud ecosystems (AWS, Azure, GCP), modern data engineering approaches, analytics platforms, and commercial systems such as CRM, CPQ, CLM, pricing, revenue operations, and incentive compensation;
• Experience working with digital-native or platform-based business models (SaaS, subscription, marketplace, ad-tech, usage-based pricing);
• Proven track record of growing accounts and leading senior client relationships in a professional services environment;
• Ability to translate complex business problems into scalable, ROI-driven technology solutions;
• Strong executive presence and communication skills;
• Demonstrated ability to lead global, cross-functional, and virtual teams across multiple complex programs simultaneously;
• Entrepreneurial mindset capable of identifying whitespace opportunities, shaping offerings, and building reusable accelerators tailored to Hi Tech clients.

How you'll grow:

• Cross-functional skills development & custom learning pathways
• Milestone training programs aligned to career progression opportunities
• Internal mobility paths that empower growth via s-curves, individual contribution and role expansions

Perks & Benefits:

At ZS, your growth matters. We offer a comprehensive total rewards package that supports your health and well-being, financial future, time away, and professional development. With robust skills-building programs, multiple career progression paths, internal mobility, and a deeply collaborative culture, you'll have the opportunity to do meaningful work, expand your capabilities, and thrive as part of a global community.

Hybrid working model:

We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.

Travel:

Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.

Considering applying?

At ZS, we honor the visible and invisible elements of our identities, personal experiences, and belief systemsthe ones that comprise us as individuals, shape who we are, and make us unique. We believe your personal interests, identities, and desire to learn are integral to your success here. We are committed to building a team that reflects a broad variety of backgrounds, perspectives, and experiences. Learn more about our inclusion and belonging efforts and the networks ZS supports to assist our ZSers in cultivating community spaces and obtaining the resources they need to thrive.

If you're eager to grow, contribute, and bring your unique self to our work, we encourage you to apply. ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law. To complete your application: Candidates must possess or be able to obtain work authorization for their intended country of employment. An on-line application, including a full set of transcripts (official or unofficial), is required to be considered. NO AGENCY CALLS, PLEASE. Find Out More At:

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